Scam Prevention

Defense in depth to stop scam payments

Detect coercion in real time and prevent risky payments

Scams have transformed the fraud landscape

Criminals have industrialized manipulation, using social engineering to push people into authorizing their own losses. The primary vulnerability is no longer the system, it’s the person using it.

The damage goes beyond losses for financial institutions. Every successful scam erodes customer confidence and trust in digital banking. Stolen funds also fuel organized crime, strengthening networks tied to exploitation and human trafficking.

diagram of the attack surface showing unauthorized and authorized fraud attacks on banks and customers

Defense in depth to protect customers from scams

Outseer helps banks reduce scam losses for their customers and accelerates detection of mule networks, disrupting the illicit transactions that underpin scam operations.

Real-time behavioral biometrics and active call checks detect coercion or compromise during logins and payments. Consortium intelligence reveals emerging threat patterns across institutions. A unified risk engine fuses these signals to make precise, context-aware decisions.

Behind the scenes, mule account detection disrupts payout networks and cuts off stolen funds. Our FraudAction team shuts down scam sites and removes the online infrastructure used to deceive victims.

Behavioral biometrics to detect APP fraud
Monitoring of behavior at logins and transactions
Active call checks during payments
Mule detection models for payouts
Consortium data on emerging patterns
Unified risk engine for accurate decisions
Scam site takedown operations

Behavioral Biometrics to Stop Authorized Push Payment Fraud

Detect authorized push-payment (APP) fraud by confirming the genuine user and device, then flagging abnormal behavior. Signs include delays, unusual timing, hesitation, repeated typing and deleting, and other irregular patterns. This is applied across:

Account management

Beneficiary management

Payments

Outseer Differentiators

Integrated risk signals for end-to-end scam defense

We help financial institutions protect customers across the scam lifecycle. Native risk signals feed one unified risk model to cut complexity and improve decision accuracy.

  • Address the full scam lifecycle: scam sites, risky transactions, and mules
  • Extensive native signals flow into a unified risk engine
  • Deterministic behavioral insights to confidently detect scams
  • Next-gen behavioral biometrics with lower compute cost
  • Co-creation projects with financial institutions to meet evolving scam prevention needs

Outseer Fraud Manager

Protect every step of your customers' digital banking journey with a powerful, comprehensive fraud management platform that utilizes predictive AI and machine learning along with a powerful policy engine to help prevent fraud and ensure a more secure and streamlined digital banking journey.

Learn More

Outseer FraudAction

Protect your customers, brand reputation, and bottom line with a rapid detection and takedown solution that detects and mitigates external threats including phishing attacks, scams, and trojans.

Additional Resources

Tap into our knowledge base

Webinar

Turning the Tables on Scammers: Behavioral Strategies to Disrupt Victimization

Access Now
Blog

Why Outseer has Behavioral Biometrics: A Strategic Signal for Improving Fraud Detection

Read Now
Blog

Consumer Scams: The Right Way to Train Your Staff

Read Now

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