CUSTOMER SUCCESS
Optimized Performance & Value Made Possible with Outseer Customer Success
Enjoy the shortest time-to-value and continued success with Outseer.
Professional Services
A full-range of world-class services ensure the success of your Outseer experience, including:
- Implementation Services:
Onboarding customers onto the Outseer solution using a well-defined approach based on best practices tailored to the customer’s need - Fraud Data Science:
Optimize the fraud prevention potential of the Outseer solution through ongoing or adhoc consultation - Technical Account Management:
Maximize the value of the Outseer Solution and your investment with a customer advocate who champions your business across all functions at Outseer
Education Services
Available in a variety of formats to meet your needs:
- Web-Based Training:The training portfolio for online courses covers three main areas:
- Product Introduction
- Product Applications
- Outseer Technologies
- Customized, Instructor-Led Training:
Online or on-site, and can be recorded for continued use.
View Outseer Training Portfolio
Customer Support Services
We offer a variety of models ranging from 9-5 to 7/24 application support coverage:
- Get the assistance you need by portal, phone, or email — we’re always ready to help
- Dedicated agents and resources for any implementation requiring an elevated level of support
Create a Case in Our Support Community:
Support Community
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User Community
Find answers, ask questions, and connect with Outseer users and experts around the world.
Join our Support Community so that your business can stay up to date on:
- Product updates and maintenance notifications
- Press Releases
- Case Studies
- Analyst Reports
- Connect with other Outseer Users
User Community
