Outseer University

Training Portfolio

The following list represents all the training courses available in Outseer University.

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Platform & Capabilities

Course Name
Duration
Abstract
Introduction to Core Risk Engine
(Available in English and Spanish)
3 min

This video introduces the Outseer Risk Engine, which is a powerful proven tool at the heart of the Outseer technology stack. The Outseer Risk Engine incorporates over 20 years of dedicated data science expertise, reflecting the understanding of fraud prevention being a journey of constant adaptation to the shifting patterns of fraudulent activity.

Outseer Risk Engine & Global Data Network
20 min

This course describes the Outseer Risk Engine and Global Data Network as key elements in Outseer Fraud Manager and Outseer 3-D Secure. You will learn their purpose, how they fit into Outseer workflows and how they operate.

Outseer Core Risk Engine, Fraud Metrics, and GDN
25 min

This course elaborates on the Outseer Risk Engine and Global Data Network, to give you further insight into their functionality and into the fraud landscape in which they operate.

Fraud Manager

Course Name
Duration
Abstract
Outseer Fraud Manager Overview
(Available in English and Spanish)
30 min

This course serves as an introduction to the Outseer Fraud Manager product, explaining how it uses Outseer Risk Engine to deliver high fraud prevention rates with minimal user friction. It also provides an overview of the basic functionality of the main components of Outseer Fraud Manager.

FM Mobile SDK
60 min

This course focuses on the Mobile SDK, a key element in the Outseer Fraud Manager product. You will learn about mobile authentication and how to apply it to transactions that originate from the web and from mobile channels.

FM Demo
8 min

This is a recorded demo by an Outseer sales engineer, showing how to set policies in FM Policy Management, how to submit new cases in FM Case Management, and how Outseer Fraud Manager interacts with customer online banking applications.

Fraud Manager On-Premise

Course Name
Duration
Abstract
Introduction to FMOP
26 min

This course gives an introduction to Outseer Fraud Manager On-Premise and how it works to provide cost-effective protection for an entire user base, with centralized fraud detection and prevention across channels with low intervention. It also covers an overview of the basic functionality of the Outseer Fraud Manager On-Premise main components.

FMOP Administration Console
20 min

This course describes the Administration Console application. You will learn the purpose of the Administration Console, how it fits into the overall Fraud Manager On-Premise solution and get an overview of the settings that can be configured within it.

FMOP Access Management
20 min

This course presents the Access Management application, which is a Back Office web-based app within the Fraud Manager solution. You will learn how to manage users, roles, organizations and groups for use in Fraud Manager.

FMOP Policy Management L1
30 min

This course introduces Policy Management, which is a Back Office web-based application within the Fraud Manager solution. You will gain a general understanding of the purpose of Policy Management in Fraud Manager On-Premise, and learn about key concepts within it.

FMOP Policy Management L2
60 min

This is the second course on Policy Management, within Fraud Manager On-Premise. Following the introductory course, this content takes you on a deeper dive into the Policy Management application. You will understand the purpose of its features and learn how to use them to maintain a secure environment.

FMOP Case Management L1
10 min

This course introduces Case Management, which is a Back Office web-based application within the Outseer Fraud Manager solution. You will gain a general understanding of the purpose of Case Management in Fraud Manager On-Premise, and learn about key concepts within it.

FMOP Case Management L2
30 min

This is the second course on Case Management in Fraud Manager On-Premise. Following the introductory course, you will gain a deeper understanding of the purpose of all Case Management features and learn how to use them to maintain a secure environment.

FMOP Customer Service
10 min

This course presents the Customer Service application. You will learn to manage user accounts, including locking and unlocking accounts, and additional features. Learners will get to explore the application pages and use them effectively.

FMOP Report Viewer
25 min

This course presents the Report Viewer. You will learn how to view and select Reports to help you evaluate system performance and end-user behavior.

Fraud Manager Cloud

Course Name
Duration
Abstract
Introduction to FMC
23 min

This course covers the introduction to Outseer Fraud Manager Cloud and how it works to provide cost-effective protection for an entire user base across all digital channels with risk-based account monitoring decisions. It also provides an overview of the basic functionality of the main Fraud Manager Cloud components, as an omnichannel anti-fraud hub, within the Microsoft Azure cloud.

FMC Administration Console
20 min

This course describes the Administration Console, which is one of the Fraud Manager Back-Office applications. In this course you will learn the purpose of the Admin Console and explore the settings that can be configured within it.

FMC Access Management
25 min

This course presents the Access Management application, which is a Back Office web-based app within the Outseer Fraud Manager solution. You will learn how to manage users, roles, organizations and groups for use in Fraud Manager.

FMC Policy Management L1
30 min

This course introduces Policy Management, which is a Back Office web-based application within the Outseer Fraud Manager solution. You will gain a general understanding of the purpose of Policy Management in Fraud Manager Cloud and learn about key concepts within it.

FMC Policy Management L2
75 min

This is the second course on Policy Management in Fraud Manager Cloud. Following the introductory course, this content takes you on a deeper dive into the Policy Management application. You will understand the purpose of the app’s features and learn how to use them to maintain a secure environment.

FMC Case Management L1
15 min

This course introduces Case Management, which is a Back Office web-based application within the Outseer Fraud Manager solution. You will gain a general understanding of the purpose of Case Management in Fraud Manager Cloud and learn about key concepts within it.

FMC Case Management L2
35 min

This is the second course on Case Management in Fraud Manager Cloud. Following the introductory course, with this content you will gain a deeper understanding of the purpose of all Case Management features and learn how to use them to maintain a secure environment.

FMC Case Management API
10 min

This course presents the Case Management API. You will learn how your organization can extract cases and activities from the Fraud Manager Cloud Case Management application.

FMC AdminService API
10 min

This course presents the AdminService API, a key element in the Outseer Fraud Manager product. You will learn about the different ways the API provides administrative applications to your organization through the use of web services.

FMC Customer Service
15 min

This course covers the Customer Service application. You will learn how to manage user accounts, including authentication methods, and additional features. Learners will get to explore the application pages and use it effectively.

FMC Back-Coloring
30 min

This course presents an overview of the Back-Coloring feature in Fraud Manager Cloud. The learner will be introduced to Back-Coloring, how it fits into the whole operation of FMC and how it works with other Back-Office applications, including Case Management. The course also covers the main configurations of Back-Coloring and how they affect the fraud-detection process.

During the course, you will be exposed to different use cases and real-life scenarios in which Back-Coloring enhances Fraud Manager’s fraud detection capabilities.

FMC Web Reports
25 min

This course describes the Reports application, which is one of the Fraud Manager Back Office applications. In this course you will learn the purpose of the Web Reports, how they fit into FMC, and learn about different report types as well as an overview of how to use them.

FMC Raw Data Reports
20 min

This course focuses on Raw Data Reports, which are text files containing information on processed transactions and activities that were carried out within Outseer Fraud Manager Cloud. You will gain a general understanding of the purpose of these reports, how to access them, their structure and types.

3-D Secure

Course Name
Duration
Abstract
Introduction to Outseer 3-D Secure
(Available in English and Spanish)
30 min

This course gives an introduction to Outseer 3-D Secure and how it works to provide a frictionless, secure online shopping experience for cardholders. It also provides an overview of the basic functionality of the main components of Outseer 3-D Secure.

Outseer 3DS Policy Management
20 min

This course presents the Outseer 3-D Secure Policy Management application, including its data elements and features along with specific use cases. Throughout the course, students will also learn how to manage, customize and work with Policy Management to configure their organizational policies in order to maintain secure, fraud-proof e-commerce transactions.

Outseer 3DS Case Management
30 min

This course explains the Outseer 3-D Secure Case Management Application. You will learn the purpose of the Case Management app, how it fits into 3-D Secure workflows and how to use it.

Outseer 3DS User Management
20 min

This is an on-demand self-paced course that explains the Outseer 3-D Secure User Management application in detail, including its components, user roles, and features. Learners will get to explore how to navigate through the application pages and how to use its features effectively.

Outseer 3DS Analytics Application
20 min

This course explains the Outseer 3-D Secure Analytics application, including its components, user roles and features. Students will learn how to navigate, view and filter the analytics reports and charts within the Analytics application.

Outseer 3DS RGI Interface Overview
60 min

This course describes the RSA Generic Interface (RGI) and explains its use. The course lists the authentication workflows supported by RGI, explains each authentication workflow, lists the main RGI APIs and the data elements included in each message, and finally, lists the security and production requirements for setting up RGI.

Outseer 3DS Configuration Manager
60 min

This course explains the Outseer 3-D Secure Configuration Manager Application. You will learn the purpose of the Configuration Manager app, how it fits into 3-D Secure workflows and how to use it.

Outseer 3DS Raw Data Reports
15 min

This on-demand course explains the Outseer 3-D Secure Raw Data Reports, including their purpose, types and related features. Throughout the course, you will learn about the importance of these reports, and how to use them.

Outseer 3DS Demo
8 min

This is a recorded 3-D Secure demonstration showing how policies can be set in 3DS Policy Management, how to submit new cases in 3DS Case Management, how Outseer 3DS interacts with a merchant’s online check-out page, and how users can benefit from the 3DS Configuration Manager application.

FraudAction

Course Name
Duration
Abstract
Outseer FraudAction Overview
(Available in English and Spanish)
40 min

This course provides an introduction to FraudAction, explaining how the services work, to manage 24/7 external threat detection and takedown using a wide variety of input signals.

Outseer FraudAction Dashboard Demo
(Available in English, Spanish, and Japanese)
13 min

This demonstration is a complete walkthrough inside the FraudAction dashboard that covers the main features of the tool and shows you how to get the desired information as quickly as possible.

Introduction to the Outseer Anti-Fraud Command Center
4 min

This is an overview of “Outseer Anti-Fraud Command Center (AFCC)”, and the services it provides. In this content you will learn about the industry’s largest and most experienced anti-fraud department, and how it operates to provide 24/7 global coverage.

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